Privacy Notice
Mystellar & Co. ("Mystellar," "we," "us," or "our") respects your privacy. This Privacy Notice explains what personal information we collect through this website, how we use it, and the choices you have. By using this site, you agree to the practices described here.
Who we are
Mystellar & Co. is a bilingual creative performance marketing studio based in Toronto, Ontario, Canada, serving clients across Canada and the United States.
Information we collect
We collect information in the following ways:
- Information you provide directly — such as your name, email address, business type, and any details you share through our contact form.
- Automatically collected information — such as your browser type, device information, pages visited, and general location, gathered through standard website analytics and hosting logs.
- Cookies and similar technologies — see our Cookie Policy for details on what we use and why, including the Google Translate widget that powers this site's EN/ES language toggle.
How we use your information
- To respond to inquiries submitted through our contact form and to schedule calls or audits you request.
- To operate, maintain, and improve this website.
- To understand how visitors use the site, so we can improve content and navigation.
- To comply with legal obligations.
We do not sell your personal information.
Who we share information with
We share limited information with third-party service providers who help us run this website and business, including:
- Our web hosting and email provider (Hostinger), which stores site files and delivers contact-form emails.
- Google, for the Google Translate widget used to auto-translate this site between English and Spanish, and for any analytics or advertising tools we use to measure site performance.
These providers process information on our behalf and are not permitted to use it for their own independent purposes.
Data retention
We keep contact-form submissions and related correspondence for as long as reasonably necessary to respond to your inquiry and maintain business records, after which it is deleted or anonymized.
Your rights and choices
You can ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. You can also control cookies through your browser settings, as described in our Cookie Policy.
International visitors
This website is operated from Canada. If you are located outside Canada, your information may be transferred to and processed in Canada or other countries where our service providers operate.
Children's privacy
This website is intended for business owners and professionals. We do not knowingly collect personal information from children.
Changes to this notice
We may update this Privacy Notice from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact us
Questions about this Privacy Notice or your personal information can be sent to hello@mystellarco.com.